Jammu: In an important decision, the Jammu and Kashmir government decided to go fully digital from Monday, bringing an end to the offline services.
This was decided by the Chief Secretary, Dr Arun Kumar Mehta in a meeting of the Committee of Secretaries (CoS) on Monday attended by all the Administrative Secretaries, an official spokesperson said.
Mehta, he said. directed Commissioner Secretary, IT to ensure that all government services are only made available through online mode from Monday.
“He reiterated that no service shall remain offline and applicants need not to visit any of the government offices for availing any services,” the spokesperson said.
“The Chief Secretary enjoined upon all the Secretaries to monitor that the services are being delivered online in a hassle free manner,” he added.
The CS, the spokesperson said, also advised them to constitute control rooms in Administrative departments as well as at HoD level and in the offices of Deputy Commissioners for providing support to the public. Mehta, he said, asked them to run campaigns so that ample awareness is created among masses.
The spokesperson said that CS told them to conduct awareness programmes in educational institutions and at the Panchayat level. Besides, Mehta, he said, also stressed upon all the officers to take note of all the services provided by their respective departments and implement these orders,” he added.
“The Chief Secretary was informed that over 400 services have already been offered in online mode across all the departments and many of them are integrated with the quality check and feedback seeking mechanism of RAS. It was also revealed these services are also being boarded on the digital portal of e-UNNAT, Service Plus and DigiLocker for the ease and free access of the general public,” the spokesperson added.
